FAQs

Can you provide staff who speak languages other than English?

Absolutely. We understand the importance of effective communication. Our team includes staff fluent in Kirundi, Swahili, Arabic, and Krio, ensuring that language is never a barrier to receiving quality care and support.

As an NDIS service provider in SA, we provide various services for many participants. Our support services are personalised for your needs and provided by qualified support workers.

Our NDIS services include the following:

  • Accommodation / Tenancy Assistance
  • Assistance to Access and Maintain Employment or Higher Education
  • High-Intensity Daily Personal Activities
  • Assistance in Coordinating or Managing Life Stages, Transitions and Supports
  • Daily Personal Activities
  • Assistance with Travel/Transport Arrangements
  • Assistance with Daily Life Tasks in a Group or Shared Living Arrangement (SL)
  • Development of Daily Living and Life Skills
  • Household Tasks
  • Innovative Community Participation
  • Participation in Community, Social & Civic Activities
  • Group and Centre-Based Activities

Ensuring high-quality care is paramount to us. We meticulously screen our staff through comprehensive police checks and verify their qualifications. This process ensures that only qualified and trustworthy individuals join our team to serve our participants.

We bring 9 years of valuable experience in supporting NDIS participants. Our extensive experience allows us to understand and meet the diverse needs of our participants effectively.

In emergencies, effective communication is crucial. We ensure that our staff are trained to promptly respond either in person or by phone, ensuring that participants receive timely assistance and support when they need it most.

How can I get in touch with you?

Getting in touch with us is easy. You can reach our team directly by calling 0456 000 385 or emailing us at info@bideriatyourservice.com.au We are here to answer your questions and provide you with the information you need promptly.

Our nursing staff undergo rigorous training that includes acquiring the necessary qualifications as well as personalised training tailored to the specific needs of each participant. This ensures that our staff are well-prepared to deliver compassionate and competent care.

You do not need to be a part of the NDIS to access our services. We proudly serve both NDIS and non-NDIS participants. Our commitment is to provide compassionate care and support to all individuals who require our services.

Yes, as part of ensuring that we can deliver our services directly to you wherever you are, we do charge travel fees. These fees are transparently communicated upfront to ensure clarity regarding service costs.

Yes, our nursing service includes medication administration as part of our comprehensive care offerings. Our trained staff are equipped to handle medication management safely and efficiently.

Yes, we are proudly registered with the National Disability Insurance Scheme (NDIS), ensuring that we meet all regulatory standards and guidelines to provide services to NDIS participants.

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